I’ve occasionally had to buy business on poorly planned Lufthansa intra-Europe flights. While Lufthansa long-haul premium seats are possibly the best in the business, on short-haul/intra-Europe flights, LH business class seats would seam a little mean in most carrier’s coach sections.
There is no difference between coach seats and business class, none at all. In business all middle seats are blocked out, but that isn’t that hard to find in coach. It is efficient to scale business, it involves only moving a rack-mounted divider that is the only obvious differentiation in the classes.
In both the seats are substandard to the amenities one usually expects, especially on a long haul flight:
– little padding on the seats
– cramped seat pitch (worse than econ +)
– typical economy seat width
– no in seat power (not even a usb port)
– no personalized IFE
Such limitations would be cheap in economy, but in business they are, perhaps we should say “disappointing.” Neither the economy nor the business class zone is going to leave the passenger well-rested (IST-FRA is a long enough flight that rest matters); such a flight is a grim endurance test for everyone. But it is very egalitarian in shared suffering, though not particularly egalitarian in pricing. And were LH business not priced competitively with other carrier’s business, the disparity in services wouldn’t seem quite so jarring.
LH is, of course, efficient and well organized, but every other airline I’ve flown that has a business class has far, far better business class, even those that can’t really manage the basics.