Lenovo System Update breaks Windows Update

Monday, August 29, 2011 

An unfortunate series of events afflicted my poor Lenovo W500. At some point I started to get odd errors and ran sfc /scannow and found a large set of uncorrectable errors in a variety of packages. Nothing caused me too much trouble, so I ignored it. I kept hoping some giant windows update would overwrite all the broken bits and save me the trouble of debugging it, so I was happy when Win 7 Service Pack 1 was finally available – at 70-400MB it has to overwrite just about everything, but my happiness was short lived.

windows update broken.PNG

sfc scannow fail.PNG

Sadness… somewhere in the preamble updates something got hosed and a check of my disk showed bad blocks. Chkdisk confirmed it and it seemed a failing disk was likely the cause of many of my woes. I strapped as many belts and suspenders around the disk as I could – windows backup, clonezilla, copying files. Clonezilla couldn’t read all the blocks, so I had to use the recover option, but that version still had problems. Dang.

Windows recovery was fail, rollback, in place upgrade, system restore. All fail. Fine. Life sucks – reinstall from scratch and then reinstall all my applications. This is a huge pain in the ass, but windows just get sluggish in a year or so without a complete reinstall anyway; it isn’t like Microsoft cares whether you can get your work done or not, what are you going to do? Pay 100% style premium so The Steve can dictate what you can do? When choosing one evil empire over another, pick the cheapest.

So I do a reinstall from scratch. Windows reinstalls more than a few weeks out from the release of the OS are a monumental undertaking as the updates take forever. Bringing a windows 7 computer up to date takes between 1-1.5GB of updates, after installing a DVD’s worth of software. There’s the endless reboots as patches are installed and removed and whatever, multi-hour downloads. But eventually, you get a perfect, up-to-date OEM blessed configuration. Or so you think… duh duh duh.

I finished the whole mess, including the Lenovo System Update drivers and windows update stopped working and sfc /scannow gave me errors. Crappenfest. Reverting to the first system snapshot failed, uninstalling every single thing – all windows updates, all Lenovo updates was fail. Whatever did this can’t be fixed after it is done. You’re screwed.

Nothing to do but try again from scratch, this time paying attention and not using the computer at all until everything was installed, including anti-virus. Another 36 hours of updates later, same result. CRAPPENFEST.

How could that be? Some OEM/M$ update is breaking the system, and so began the hunt: reinstall from scratch #3. I used a binary search algo, saving disk images between each iteration so I wouldn’t have to do install from scratch 4. All windows update updates were fine, so the problem was with Lenovo. Updating only essential components was fail, restore windows. Installing just the really important bits one or two at a time (not quite binary splitting the install batch) got me through about half the useful lenovo updates, so time to create an image.

Reviewing the Device Manager, I saw 5 “?” devices – and searching around I found they were related to 3 drivers:

4-in-1 Card reader
Setup from “4in1” folder

  • Base system device Ricoh Memory Stick controller
  • Base system device Ricoh SD/MMC host controller
  • Base system device Ricoh XD- picture card controller

the above 3 unknown devices in device manager will be resolved by the Ricoh cardreader drivers.

Turbo Memory
Some models may or may not have a turbo memory module.
To verify, open “device manager” and check for a unknown device listed as “PCI Memory Controller”.
If such a device is listed, then install the Turbo Memory driver via setup from “turbomem” folder.
You may see a hardware device install popup from systray.
Reboot is required.

If Intel’s Adaptive Management Technology is implemented in anenterprise enviroment, then the AMT drivers can be installed viasetup from the “AMT\MEI” folder.
If AMT is not employed, AMT can be disabled via Bios.
The drivers from the AMT setup will resolve the unknown devices within “device mananger”, the PCI Simple Communications Controller.

I install just those.


recover using windows system recovery tools (format disk, reinstall from image)

One of those three. AMT I don’t want anyway, so I tried to disable it in BIOS, but there were no entries in my BIOS for AMT so I just disabled it in device manager. ?->! np. I don’t trust it, too deep in the OS. This seems like the problem.

Install Ricoh, seems benign. Reboot, system works. Just Turbo Memory to go.

Turbo Memory is kind of cool, especially for a laptop. As Intel says:

The benefits of Intel Turbo Memory include:

  • Faster application load and run time when multi-tasking
  • Faster boot time
  • Lowers PC power consumption by reducing hard drive spin

It uses some special on the mobo Intel cache memory to speed up disk access like a hybrid SSD/Rotating disk. I want this to work ’cause it cost money to put in the computer. Since it had to be that evil AMT security thing, no problem. FAIL. The problem is Intel’s Turbo Memory driver. If you install it, you’re screwed. Now that I know what the problem is, I find I’m not the only one with it.

I tried both the Lenovo supplied Turbo Memory Driver and the Intel supplied one here . Both are fail. No Turbo Memory For You. There are some hints in forums that maybe Turbo Memory isn’t compatible with advanced format disk drives, so possibly replacing my older 500GB disk with a newer 700GB uncovered a latent incompatibility.

Given how much of a disaster installing it is–the only recovery method is to restore a previous disk image–I suppose that’s one feature of my MoBo that is obsolete now. Bummer. Ate just about a week of work time to find this little monster of a driver. Thanks WinTel.

(my sfc /scannow log was filled with entries like:

POQ 119 starts: 0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\a52557019366cc01d63500006c0a3c08._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms" 1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames58759019366cc01d73500006c0a3c08.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms" 2: Move File: Source = [l:224{112}]"\SystemRoot\WinSxS\Temp\PendingRenames58759019366cc01d83500006c0a3c08.$$_microsoft.net_3296b36dbe4c7fa3.cdf-ms", Destination = [l:136{68}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_3296b36dbe4c7fa3.cdf-ms" 3: Move File: Source = [l:244{122}]"\SystemRoot\WinSxS\Temp\PendingRenames\c6495e019366cc01d93500006c0a3c08.$$_microsoft.net_framework_83386eac0379231b.cdf-ms", Destination = [l:156{78}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_framework_83386eac0379231b.cdf-ms" 4: Move File: Source = [l:266{133}]"\SystemRoot\WinSxS\Temp\PendingRenames\26ab60019366cc01da3500006c0a3c08.$$_microsoft.net_framework_v2.0.50727_e9368840261e60ee.cdf-ms", Destination = [l:178{89}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_framework_v2.0.50727_e9368840261e60ee.cdf-ms" 5: Move File: Source = [l:288{144}]"\SystemRoot\WinSxS\Temp\PendingRenames\860c63019366cc01db3500006c0a3c08.$$_microsoft.net_framework_v2.0.50727_redistlist_2e6ab8b35e9ef953.cdf-ms", Destination = [l:200{100}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_framework_v2.0.50727_redistlist_2e6ab8b35e9ef953.cdf-ms"

POQ 119 ends.

Posted at 17:12:45 UTC

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